Back to basics for the Digital Services Provider
Is my business ready for digital transformation, have we done the basics in terms of data, process and people, to enable a solid foundation?
Good...now where to start first?
The vision of the a successful DSP or DSP enabler business model is based on getting the basics right first. The downside is stalled projects, missed milestones, limited business value and poor customer engagement.
https://inform.tmforum.org/nfv-it-transformation/2017/03/digital-service-providers-new-story/